Terms of Service

Last updated: 9/11/2025

Service Description

Lotus provides voice AI agents for restaurants to handle phone orders and customer inquiries. Our service operates 24/7 to ensure no calls are missed.

User Responsibilities

Restaurants using our service agree to provide accurate menu information and maintain appropriate phone system integration for optimal performance.

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service due to maintenance, technical issues, or circumstances beyond our control.

Limitation of Liability

Our liability is limited to the monthly service fee. We are not responsible for lost revenue from missed orders during service interruptions.

Contact

For questions about these terms, contact us at chrisvin@uselotus.ai or vishnu@uselotus.ai